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Service Philosophy

We will continue to provide our customers with perfect product experiences and share the fruits of progress with our global partners. Zhejiang Bolun is willing to work with you to find the power for progress in every challenge, jointly creating a bright future for "Intelligent Manufacturing."

Our service network spans across Asia, Europe, Africa and beyond, providing technical assistance, customization, quality assurance, and full after-sales support.

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Our Strengths
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  • 01
    24/7 Global technical response
  • 02
    100% Pre-shipment inspection
  • 03
    10–50 days Typical lead time
  • 04
    Multiple models to choose from
  • 05
    20+ yrs OEM/ODM export experience
Technical Consultation & Engineering Support
From our early days of persevering through challenges to our current leadership in the fields of forging and casting machinery, Bolun Machinery has established a professional, mature, and efficient production management system. We are dedicated to providing global customers with superior industrial machine tool solutions.
  • Advantages 01
    Customization & OEM/ODM
    Manufacturing
    With over 20 years of export and OEM/ODM experience, Bolun transforms customer needs into tailored solutions.
  • Advantages 02
    Total Quality
    Management & Inspection
    Bolun operates under a strict quality assurance system certified.
    All undergo multiple stages of inspection - from raw material analysis to dynamic performance testing - to ensure consistent outstanding performance.
  • Advantages 03
    After-Sales Service
    & Lifetime Support
    Our commitment doesn’t stop at delivery.
    Provide professional after-sales maintenance, troubleshooting, and product upgrades to help customers extend their service life.
    We provide warranty, fault analysis technical reports, and 24-hour rapid response services.
  • Advantages 04
    Global Delivery
    & Logistics Management
    Time and safety matter equally.
    Guarantees reliable delivery with multiple trade terms — EXW, FOB, FCA, and DDP — and flexible production lead times ranging from stock to 50 days.